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Florida AG receives complaint involving Supermarket23, a company that does business with the Cuban regime

The request for an investigation of Supermarket 23 was presented by Cuban activist Salomé García Bacallao, who said: "if more Cubans do this, the prosecutor's office has to investigate."

State of Florida flag by U.S. flag
State of Florida flag by U.S. flag | Shutterstock

July 19, 2022 3:48pm

Updated: January 7, 2024 7:33pm

A Florida resident and Cuban activist have filed a complaint with Attorney General Ashley Moody, alleging unfair and deceptive trade practices against Miami-registered online retailer Supermarket23, according to a letter sent by the government office. 

Cuban activist Salomé García Bacallao requested the State of Florida investigate the business enterprise only on July 5 and received an email from Moody's office two weeks later.

The email indicates that the request was received and that the office would share the information provided with its Consumer Protection Division.

The Cuban art historian and activist has since called upon other Florida residents to send in similar complaints.

"I have a question: If Katapulk, Supermarket23, and other online stores are registered in the U.S., and those who pay for their products are mostly U.S. residents, isn't it possible to sue them for something like predatory pricing or trading ALCONA products?" Bacallao asked on Twitter hours before making the official request.

The online store Supermarket23, which offers products inaccessible to most Cubans, reportedly conducts business with the state-owned company Alcona and the Flora y Fauna Business Group, led by Commander of the Revolution Guillermo García Frías.

During an aggravated shortage of food and medicines, the internet sales website offered some 1,000 different products, both food, and medicines, as well as cleaning and toiletries.

In September 2021, ADN Cuba reported that Supermarket23 was selling oxygen concentrators for as much as $2,500 per unit, even though they are vital to treating patients with COVID-19 and other respiratory diseases.

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